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News > Communities, Customers
Entergy New Orleans Expands Financial Relief Options for Customers
05/05/2020

Working on a case-by-case basis, Entergy New Orleans’ customers will have the ability to extend payments of their past due amounts over a longer period.

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News > Customers
Entergy Louisiana’s Katrina and Rita Restoration Costs Are Paid in Full
08/01/2018

Thirteen years after hurricanes Katrina and Rita devastated much of Louisiana, the low-cost bonds used to save customers hundreds of millions of dollars in storm restoration costs are now paid off.

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News > Customers, Grid Modernization
Entergy New Orleans Outlines Plan to Meet Evolving Customer Expectations
07/30/2018

In its first comprehensive base rate case since 2008, Entergy New Orleans today filed a plan with the New Orleans City Council to establish a single, uniform rate structure for all Orleans Parish customers, while improving reliability, modernizing the grid and utilizing new technologies that will provide customers with innovative solutions and help them take greater control over their energy costs.

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News > Customers
Entergy Mississippi, Inc. to Return Millions in Tax Savings to Customers
06/27/2018

Regulators approve agreement that lowers bills and future rates, pays for grid investment

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News > Customers
Entergy New Orleans Reaches Preliminary Tax Savings Agreement to Benefit Customers
05/20/2018

Following the New Orleans City Council’s February 2018 resolution directing Entergy New Orleans to quantify the benefits to customers of the Tax Cuts and Jobs Act, the company has agreed, under the direction of the council’s advisors, to flow through approximately $50 million in tax savings benefits by July 2019.

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News > Customers
Entergy Louisiana to Return Millions in Tax Savings to Customers
04/18/2018

Entergy Louisiana customers will see a series of rate reductions over the remainder of 2018 under an agreement approved today by the Louisiana Public Service Commission.

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News > Customers
Entergy New Orleans Files Proposal to Pass Tax Savings to Customers
03/27/2018

Entergy New Orleans filed with the New Orleans City Council Monday its proposal for implementing the benefits of the recent federal tax reform legislation. If approved by the council, customers would realize approximately $47 million annually in near-term tax savings and an additional $71 million in savings over the longer term.

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