Storm response is a meticulously orchestrated production that Entergy trains and drills for year-round. Well before a storm strikes, employees transition to storm roles and prepare to support service restoration.
Crews recently gathered in Jefferson Parish to undergo training and test the installation of concrete and composite utility poles. These materials are alternatives to wood poles that are in high demand across the country as utility companies ramp up grid hardening efforts.
National Hurricane Preparedness Week is here.
Even though several lines had to be de-energized during the flood event, most customers never lost power because of the looped design of Entergy’s electrical system.
Despite the extensive damage, crews were able to restore power to all customers who could receive it within a week of the storm. Engineers also used the rebuild as a chance to strengthen the grid and prepare Rolling Fork for greater resiliency during future storms.
The devastating tornadoes that swept across Arkansas on March 31 left a profound impact on employees and customers, who came together to support each other after the storms.
We anticipate over 95% of customers without power will have it restored tonight. We sincerely appreciate our customers' patience as we work toward a complete and safe restoration.
The restoration process from last week’s tornadoes was temporarily delayed today by the most recent round of thunderstorms that moved across the state today. As the thunderstorms cleared the state, and conditions became safe to work, crews resumed work to restore power.
Last week, I toured parts of the Entergy Mississippi service area that were devastated by the recent tornado outbreak, including Rolling Fork, Silver City and Winona. It was destruction that I have never seen in my time at Entergy or in my personal life as a Mississippian.