It’s cold outside, homebound customers use more power, and a few extra days on the bill all add up to the potential for higher electric bills for January.
Colder temperatures and more time spent at home impacts electric usage.
Total credit amount estimated at $5.6 million
Entergy Arkansas customers will see a one-time credit on February 2021 bills, following an annual adjustment based on the outcome of certain federal tax positions and a decrease in the state tax rate.
Customers will have up to 12 months to make payment on past due bills
Customers will have up to 12 months to make payment on past due bills
Effective July 1st, Entergy New Orleans customers will have an additional resource to help with electric and gas bills with the launch of the new City Council Cares Program.
Entergy Louisiana has developed several new flexible payment options for customers who are having difficulty paying their utility bills due to the COVID-19 pandemic.
Working on a case-by-case basis, Entergy New Orleans’ customers will have the ability to extend payments of their past due amounts over a longer period.
Thirteen years after hurricanes Katrina and Rita devastated much of Louisiana, the low-cost bonds used to save customers hundreds of millions of dollars in storm restoration costs are now paid off.
In its first comprehensive base rate case since 2008, Entergy New Orleans today filed a plan with the New Orleans City Council to establish a single, uniform rate structure for all Orleans Parish customers, while improving reliability, modernizing the grid and utilizing new technologies that will provide customers with innovative solutions and help them take greater control over their energy costs.
