Latest News

Adding insulation in the attic is one of several good ways to improve a home's energy efficiency.
Adding insulation in the attic is one of several good ways to improve a home's energy efficiency.
News > Energy Efficiency
Increased Winter Usage Affects Bills; Improving Efficiency Will Help
02/09/2021

It’s cold outside, homebound customers use more power, and a few extra days on the bill all add up to the potential for higher electric bills for January.

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Colder Weather Increases Energy Usage
02/09/2021

Colder temperatures and more time spent at home impacts electric usage.

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Total credit amount estimated at $5.6 million
News > Customers
Entergy Arkansas Customers to Receive One-Time Credit in February
02/01/2021

Entergy Arkansas customers will see a one-time credit on February 2021 bills, following an annual adjustment based on the outcome of certain federal tax positions and a decrease in the state tax rate.

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Customers will have up to 12 months to make payment on past due bills
News > Customers
Entergy Arkansas Offers More Payment Options for Customers Affected by Pandemic
08/11/2020

Customers will have up to 12 months to make payment on past due bills

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News > Customers
City Council Cares Program Launches
07/01/2020

Effective July 1st, Entergy New Orleans customers will have an additional resource to help with electric and gas bills with the launch of the new City Council Cares Program.

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News > Communities, Customers, Energy Efficiency
Entergy Louisiana Expands Utility Bill Relief Options for Customers
05/18/2020

Entergy Louisiana has developed several new flexible payment options for customers who are having difficulty paying their utility bills due to the COVID-19 pandemic.

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News > Communities, Customers
Entergy New Orleans Expands Financial Relief Options for Customers
05/05/2020

Working on a case-by-case basis, Entergy New Orleans’ customers will have the ability to extend payments of their past due amounts over a longer period.

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News > Customers
Entergy Louisiana’s Katrina and Rita Restoration Costs Are Paid in Full
08/01/2018

Thirteen years after hurricanes Katrina and Rita devastated much of Louisiana, the low-cost bonds used to save customers hundreds of millions of dollars in storm restoration costs are now paid off.

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News > Customers, Grid Modernization
Entergy New Orleans Outlines Plan to Meet Evolving Customer Expectations
07/30/2018

In its first comprehensive base rate case since 2008, Entergy New Orleans today filed a plan with the New Orleans City Council to establish a single, uniform rate structure for all Orleans Parish customers, while improving reliability, modernizing the grid and utilizing new technologies that will provide customers with innovative solutions and help them take greater control over their energy costs.

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