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Entergy Region

Glen Hegwood, a lineworker apprentice, during boot camp training in August 2020.

Boot Camp Prepares New Lineworkers for Record-Setting Storm Challenges

03/23/2021

Since graduating from Lineworker’s Boot Camp last August, Entergy’s newest apprentices have participated in some of the most challenging service-restoration efforts in company history, including devastating hurricanes in Louisiana and, more recently, a winter storm in Mississippi.

Insights > Tips and Tools, Storms

Entergy's Louisiana Companies Storm Update - 3/17/21 - 10:30 a.m.

03/17/2021

Entergy’s Louisiana companies are closely monitoring weather forecasts and preparing to respond to severe weather that may impact our area later this afternoon through this evening.

Responding to COVID-19

We understand the impact that COVID-19 may have on our customers and are taking steps to support and protect our customers and our workforce.

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Insights > Our Future, People Power

Unsung heroes - Keeping our front-line workers safe behind the scenes

03/12/2021

Elise Moore, transmission engineer I, voluntarily joined Entergy New Orleans’ storm logistics team for the first time during Hurricane Zeta. To help support crews, she booked hotel rooms, provided meals and provided safe storage for nearly 200 lineworkers to leave their equipment and trucks overnight.

Insights > Breaking News, Storms

Entergy New Orleans President and CEO David Ellis Updates Customers on February’s Winter Storm

03/10/2021

Entergy New Orleans President and CEO David Ellis shares more details for customers on the Company’s analysis following February’s winter storm.

Insights > Tips and Tools

Need Help Paying Your Bill? We’re Here to Help

03/08/2021

Call us at 1-800-Entergy to discuss our bill payment assistance plan. The plan includes deferred payment arrangements for up to 12 months and payment extensions with waived late fees. Customers also can visit entergy.com/mypaymentoptions to find a payment option that best fits their needs.

More News and Insights

Video/B-Roll

Entergy line workers wear face coverings during COVID-19 pandemic.

07/01/2020

Entergy line worker crews follow the CDC’s recommendation on wearing face covering where social distancing measures are difficult to maintain, while working on power lines.

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Video/B-Roll

Balloons Can Cause Power Outages

03/08/2021

For more information, go to https://www.entergy.com/safety/balloons

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News > Storms

Crews Continue to Restore Power, Assess Damages Across Louisiana

02/18/2021

Second Winter Storm in a Week Impacting Customers in Central, North Louisiana