Entergy New Orleans customers, who are not currently enrolled in a deferred payment arrangement, now can initiate deferred payment arrangements through self-service options.
Entergy New Orleans is suspending disconnects for nonpayment for customers through Nov. 29.
Entergy Arkansas customers with advanced meters have a handy way to access detailed energy usage data and more in MyAdvisor, found within the Entergy app for smart phones or online at EntergyArkansas.com.
It’s cold outside, homebound customers use more power, and a few extra days on the bill all add up to the potential for higher electric bills for January.
Colder temperatures and more time spent at home impacts electric usage.
Total credit amount estimated at $5.6 million
Entergy Arkansas customers will see a one-time credit on February 2021 bills, following an annual adjustment based on the outcome of certain federal tax positions and a decrease in the state tax rate.
Customers will have up to 12 months to make payment on past due bills
Customers will have up to 12 months to make payment on past due bills
Effective July 1st, Entergy New Orleans customers will have an additional resource to help with electric and gas bills with the launch of the new City Council Cares Program.
Entergy Louisiana has developed several new flexible payment options for customers who are having difficulty paying their utility bills due to the COVID-19 pandemic.
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