Entergy Mississippi has appointed new customer service managers to several communities across its service territories, including a new industrial account executive. While some of the appointees are new to the customer service team, others are veterans acquiring relationships within new communities.
The report – submitted to the Mississippi Public Service Commission – acknowledges that, while the team of restoration workers worked very hard under the extraordinary severe weather challenges, we did not meet our customers’ expectations.
Increasing energy usage during record-breaking temperatures can lead to higher bills – burning up summer funds. Entergy Mississippi is sharing tips to help customers sunblock their utility budgets during the summer heat!
A workforce of 2,000 is restoring power as storms keep striking the service area
Entergy Mississippi customers will see a decrease in their electric rates beginning in the July billing cycle. The typical residential customer using 1,000 kilowatt hours per month will pay $136.80 beginning in July, down $7.08 from June.
One online scam is duping customers with a website and phone number that look legitimate, but it’s actually luring customers into a trap. Entergy Mississippi customers should only depend on information from Entergy’s own sites to conduct business.
Pilot project will help assess how electric vehicle growth impacts the power grid
Energy-efficiency tips will help keep you warm while chilling your bill
Entergy Mississippi has opened a $16.6-million facility to serve as its hub for customer service, distribution operations and storm response in DeSoto County.
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