As the year draws to a close, our thoughts turn to all things merry and bright as we remember the past and look forward to a new year filled with hope and promise.
Electricity is a safe and reliable form of energy. However, it can be dangerous if not treated properly. The following is a checklist of items that you can use throughout your home to help protect your family.
We are here to help you if you’re struggling to pay your bill. Call us at 1-800-Entergy to discuss our bill payment assistance plan. The plan includes deferred payment arrangements for up to 12 months and payment extensions with waived late fees. Customers also can visit entergy.com/mypaymentoptions to find a payment option that best fits their needs.
Given the economic effects of the pandemic, Entergy Mississippi suspended customer disconnections for non-payment of bills or for past-due amounts in March. During this time, the company implemented an Enhanced Customer Assistance Plan that provides new flexible options to extend time to pay. Under this plan, any customer with financial hardship can take up to twelve months to pay a current bill and/or unpaid balances.
With a continued focus on enhancing your customer experience, you can now make updates to your service quickly on myEntergy.
Due to the COVID-19 pandemic, we understand that an exceptional online experience is more important now than ever before. That’s part of why we’ve launched myEntergy - your new energy portal.
We are working to help customers and communities hurt by the financial hardship during COVID-19
The men and women of Entergy Mississippi are always here when our state needs us – and that is even more true in times like this. That is why in addition to providing safe, reliable and affordable electricity to those sheltering in place at home during the peak of a spring storm season, our people are also working on solutions to help our customers and communities hurt by the financial hardship brought about during the COVID-19 pandemic.
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