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Insights > Entergy Texas storm update – 5/28/24, 7 p.m.
Entergy Texas storm update – 5/28/24, 7 p.m.
05/28/2024
A restoration crew of more than 870 people are working around the clock to turn the lights on
Severe weather continues to impact Southeast Texas with increased strength and frequency. Strong winds, heavy rain, and hail moved through the Entergy Texas service area Tuesday, causing a peak of approximately 85,000 customer outages. As of 7 p.m., approximately 65,000 customers are without power.
A restoration crew of more than 870 people are working around the clock to assess damage and determine the safest way to turn the lights on. An additional 420 people have been requested to safely expedite restoration efforts.
Most customers are expected to be restored by 10 p.m. Wednesday, but those in the hardest hit areas could experience extended outages. Customers are encouraged to visit the View Outage map for real-time outage information.
With more severe weather forecasted across Southeast Texas throughout the week, Entergy Texas encourages customers to keep these safety tips top of mind:
- Stay away from downed power lines and areas of debris. Energized power lines may not be visible among the rubble.
- Report downed lines immediately to Entergy at 1-800-9OUTAGE (1-800-968-8243), and call your local police station or fire department.
- Return home only when authorities advise and drive only on roadways and bridges that have been declared passable.
- If a power line falls on your vehicle while driving, continue to drive away from the line.
- Don’t walk in flooded areas or standing water. Remember that wet tree limbs can conduct electricity.
- Keep your distance from working crews. Work sites can have any number of hidden dangers for the public, and distracting crews can cause accidents to happen.
Stay informed:
Keeping customers informed before, during and after a storm is important to Entergy Texas. Here are some of the platforms we use to provide updates:
- Download the Entergy App at entergyapp.com. Customers can use the app to report outages or check on the status of power at their home or business.
- Entergy’s View Outages website includes maps that show where outages are located and gives information about restoration progress.
- Register for outage text alerts through myEntergy. Customers should update their notification preferences to participate in text alerts. Customers also can sign up for text messages about storm and restoration efforts by texting REG to 36778.
- The Entergy Storm Center website has storm safety, preparation and restoration information that is updated throughout the day.
- Operation: Storm Ready Guide is a free downloadable guide that helps customers plan and prepare for weather emergencies.
- Social media plays an important role in keeping customers informed. Follow Entergy Texas on Twitter at @EntergyTX and Facebook.com/EntergyTX.
