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Insights > Entergy Louisiana storm update – 5/13/24, 8 p.m.
Entergy Louisiana storm update – 5/13/24, 8 p.m.
05/13/2024
We are aware of the outages currently impacting a number of our customers as severe weather, including high winds and lightning, moves across the state. Our crews are responding and restoring power behind the line of storms once it becomes safe to do so.
We ask our customers to remain safe and adhere to all official warnings, stay away from any and all downed infrastructure and report it immediately to 1-800-ENTERGY.
As damage assessments are completed and additional information is gathered from the field, we will develop and provide estimated times of restoration.
To receive the most up-to-date information on outages in your area, visit our View Outage map and register for text alerts through myEntergy.
Safety is our number one priority. If you lose power, keep the following tips in mind:
- Stay away from downed power lines and assume they are energized.
- Report a power outage on the myEntergy site or call 1-800-9OUTAGE. There is no need to speak with a customer service representative to report an outage if completed online.
- If you have a portable generator, use it safely. DO NOT run it in an enclosed space. If connecting the generator to the whole house, do so only if the connection has been installed by a licensed electrician to prevent back feed on to the distribution system.
- Minimize opening your refrigerator or freezer door. Food will stay cold much longer this way. If outside temperature is below freezing, consider placing food in an ice chest outside.
- Please stay clear of linemen as they work to safely restore power.
- Don't walk or drive through flood waters. Just six inches of moving water can knock you down, and one foot of water can sweep your vehicle away.
Stay informed:
Be sure to stay informed throughout the restoration process using the following resources:
- Download our free Entergy app.
- Sign up for text alerts by texting REG to 36778.
- Visit the Entergy Storm Center website and our View Outage
- Follow us on social media (Facebook and Twitter) at @EntergyLA.
- Follow your local news media for updates.
