Latest Insights

Insights > Tips and Tools
Preparing your home, and your budget, for winter bills
11/11/2021

While it takes more energy to heat than cool your home, there are some steps you can take to reduce energy and save on your electric bill. Find out how.

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Insights > Tips and Tools
Always a Priority – Helping You Keep Your Utility Bill Affordable
10/14/2021

With rising prices in the marketplace for day-to-day items, it is important for you to know that Entergy New Orleans residential rates have declined by 5% over the last 15 years.

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The Heart of Customer Service: Not Missing a Beat During the Pandemic
06/07/2021

COVID-19 presented extraordinary challenges for customers and businesses, but our Care Centers took immediate steps to be able to continue partnering with customers offering in-person bill payment and customer service assistance

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Popular Articles
Insights > Giving Back
IT Employees Makes it 100 and Then Some
05/27/2021

Entergy’s information technology team contributed more than 400 hours of community service, exceeding their #IT100HourChallenge in April.

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Keep you and your home safe with these helpful tips
Keep you and your home safe with these helpful tips
Insights > Tips and Tools
Make room at home for electrical safety
05/19/2021

Electricity is a safe and reliable form of energy. However, it can be dangerous if not treated properly. The following is a checklist of items that you can use throughout your home to help protect your family.

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Insights > Tips and Tools
Need Help Paying Your Bill? We’re Here to Help
03/08/2021

Call us at 1-800-Entergy to discuss our bill payment assistance plan. The plan includes deferred payment arrangements for up to 12 months and payment extensions with waived late fees. Customers also can visit entergy.com/mypaymentoptions to find a payment option that best fits their needs.

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Insights > Tips and Tools
Need Payment Help? Take Advantage of Payment Arrangements
01/21/2021

Entergy New Orleans has implemented an enhanced customer assistance plan to support you in managing your electric and gas bills.

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Insights > Tips and Tools
Need Help Paying Your Bills? We're Here for You
09/11/2020

Entergy New Orleans has created an Enhanced Customer Assistance Plan to help you manage potential arrear balances.

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Insights > Tips and Tools
We’re Here for You: Entergy New Orleans Launches Resource Hub for Residential Customers
05/07/2020

Entergy New Orleans launched a hub with links to local, state and federal resources for residential customers to access nonprofits, community food distributions, updated COVID-19 information and more.

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